Open position
Train manager
Leads the on-board crew and is responsible for a safe and comfortable journey for every passenger.
Training available
Responsibilities
- Leadership and control
- Organises, leads and supervises the work of the on-board service crew.
- Safety and comfort
- Ensures passengers board, are seated and alight safely, and is responsible for the quality of their service.
- Ticket control
- Organises and supervises the checking of travel documents during the journey.
- Technical readiness
- Checks that the train is ready to depart and takes a direct part in the handover of the rolling stock.
- Operational communication
- Monitors adherence to the timetable, stays in constant contact with dispatch centres and takes action in emergencies.
- Customer care
- Keeps passengers informed in good time and helps resolve any issues that arise.
- Reporting
- Keeps and submits the required service and reporting documentation for every journey.
Requirements
- Completed secondary education.
- "Train manager" certification, or full readiness to train for it.
- Professional experience in rail transport in line with the regulatory requirements.
- Medical and psychological fitness, certified under the rules of the rail sector.
- Responsibility, strong discipline, good organisation and proven team-leadership skills.
- Quick decision-making, ability to work under pressure in a dynamic environment and a professional attitude towards customers.
- Readiness to work shifts, including weekends and public holidays.
Training
Candidates with the necessary rail experience who do not yet hold the "Train manager" certification are offered in-house training to obtain the qualification.
What we offer
- Stable, long-term employment with Bulgaria's first private passenger rail operator.
- Excellent, regular pay linked to results.
- A full benefits package and fair employment in line with the law.
Apply now.
Send us your CV by email or give us a call and we will get back to you.